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Understanding
the needs
of the customer is the key to good travel management. And
at Sunshine we go to great lengths to
make sure that we get a complete picture of your needs.
A close
interaction with our clients allows us to give you the BEST
and most cost-effective itineraries.
Our Account Executives(that is me!) are trained to take complete
information at the time of initial inquiry.
This helps our specialists to
- analyse your brief and convert it into feasible options,
- match it to specific needs,
- taking care to provide better connections, shorter travel time,
a more convenient departure and arrival time.
While our fare specialists get down to working out the lowest
fares through a system developed internally.
Once itineraries have been planned, your Account Executive
presents the recommendations to you,
Providing information,
Giving advice,
Getting your reactions,
Re-examining the options, providing a specialist's view.
Explaining the reasons why a certain itinerary would be the best
option.
Keeping you informed on all aspects: what's better, what's
cheaper, what discounts are available.
For at Sunshine, we believe that only in sharing information can
we reach a better understanding and serve our clients best. We
never compromise. Never sell something to you for a hidden benefit
to ourselves. |
